Online care in minutes

Get diagnosed and treated for dozens of conditions 24/7 Start Your Visit

Online care in minutes

Get diagnosed and treated for dozens of conditions 24/7 Start Your Visit

We make it simple to get healthcare whenever and wherever you want. No appointments. No waiting rooms. We offer diagnosis and treatment for dozens of common conditions and some pretty unique specialty services.

How It Works

Our virtual clinic never closes – log in from your computer or smartphone any time of day, from anywhere in Minnesota. We’re here to help 24/7, 365 days a year.

Tell us about your symptoms, it's as easy as that. Our online questionnaire will take you through a series of questions in about 5 minutes. You may be asked to upload a photo for certain conditions. Rarely, if more information is needed, the provider may request a phone visit to complete the diagnosis.

One of our certified clinicians will review your case and respond by text or email in an hour or less with a diagnosis and treatment plan. If we can't safely treat you online, you won't be charged for your visit. Your visit may be covered by your insurance - we'll submit a claim. Any co-pay or charges not covered are billed to your credit card.

How It Works

1

Our virtual clinic never closes – log in from your computer or smartphone any time of day, from anywhere in Minnesota. We’re here to help 24/7, 365 days a year.

2

Tell us about your symptoms, it's as easy as that. Our online questionnaire will take you through a series of questions in about 5 minutes. You may be asked to upload a photo for certain conditions. Rarely, if more information is needed, the provider may request a phone visit to complete the diagnosis.

3

One of our certified clinicians will review your case and respond by text or email in an hour or less with a diagnosis and treatment plan. If we can't safely treat you online, you won't be charged for your visit. Your visit may be covered by your insurance - we'll submit a claim. Any co-pay or charges not covered are billed to your credit card.

See How Easy It Really Is

Save Money

Save time and money

With OnCare there is no appointment needed. Skip the waiting room and get your diagnosis within the hour. Virtual visits are $45, similar to an urgent care co-payment for most people. You’ll receive the same level of expert care that you would receive in our clinics. And if we don’t think it’s safe to treat your condition online, there’s no charge.

Save Money

Receive quality care, every time

You'll receive the same quality of care online, as you would in our clinics. Each questionnaire was developed by doctors from Fairview Health Services and our providers review every visit submitted for proper treatment.

Frequently Asked Questions

Nearly anyone in the state of Minnesota can receive care from OnCare. You do not need to be a Minnesota resident, just in the state at the time of your visit. 

Most conditions we treat are for those up to age 65. 

Not all patients and not all conditions are appropriate for online care though. If you start a visit and we feel at any time, we cannot safely provide care online, we’ll offer advice to get the right kind of care. And there is no charge for the visit.  

For safety, we do not treat people online if they have any of the following conditions or medical history.  

  • Emphysema or lung cancer

  • Are undergoing chemotherapy

  • Have HIV or an immune disorder

  • Long term use of immunosuppressive medication

  • Heart failure, history of strokes, kidney failure, cirrhosis

  • Have recently had surgery or been in the hospital 

  • Have had an organ transplant 

  • Do not have a spleen

OnCare is provided by Fairview Health Services – but you do not need to be a patient to use it. We want everyone to have easy access to convenient care. 



Our website leads you through an interactive interview, created with doctors from Fairview Health Services. Just like in the doctor’s office, the questions will vary depending on your symptoms. After you hit submit, a Fairview doctor, physician assistant or nurse practitioner will review your symptoms and medical information, then develops a treatment plan unique to you. Patients always receive the most appropriate, evidence-based care.  For certain conditions, a provider may need a little more information to make a diagnosis and may ask you to upload a photo, or talk by phone.

Each visit is just $45, about the same cost as most copays for urgent care. We can bill your insurance, so that may lower your out of pocket cost.   You are responsible for the cost of any prescriptions, over-the-counter treatments and follow-up visits you may need. 

If we can’t safely treat you online, there’s no charge. 


If you have insurance coverage, we’ll submit the claim for your visit for you. 

When you log in, you’ll need to provide your insurance information and a credit card.  Your credit card will be charged at the time of your visit if you have a co-pay or if your insurance only covers part of the fee.  You may use a credit card, debit card, or Health Savings and Flexible Savings Account cards. 

Currently we can file claims with the following insurance companies, but more are on the way!

  • Blue Cross Blue Shield of Minnesota
  • HealthPartners
  • Medica
  • PreferredOne
  • UCare

If your insurance isn’t listed yet, but it does cover the cost of a virtual visit, pay with your credit card, then submit your receipt to your insurance company for reimbursement. 


No, you are welcome to pay for your OnCare visit out of pocket. You may use a credit card, debit card, or Health Savings and Flexible Savings Account cards.

We make it possible to receive trusted health care without making a trip to a clinic or urgent care. You don’t have to make an appointment and can take the online interview any time, 24 hours a day, seven days a week. You’ll receive an answer in an hour. There is no driving, check in, sitting in a waiting or exam room to see a provider. At $45, the fee is pretty similar to most co-pays for urgent care visits. 

It is very safe. All your data is encrypted and protected, so you can feel confident that your personal health information is secure and confidential.